Privacy Policy

At Zen Ceramic, we are committed to protecting the privacy and personal information of our customers and visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our pottery studio. By using our services and providing your information, you consent to the practices described in this policy.

Any personal data collected will be used strictly for administrative, operational and communication purposes, and will be processed in accordance with the Personal Data Protection Act 2010 (PDPA 2010).

1. Information We Collect

  • Personal Information: When you register for a pottery class, workshop, or event, we may collect information such as your name, contact details (including email address and phone number), and billing information.
  • Workshop Preferences: We may collect information about your pottery preferences, skill level, and any specific requirements or accommodations you may need.
  • Website Usage Data: Non-personal information about your interactions with our website, such as IP address, browser type, and pages visited.

2. Use of Information

  • Personalized Services: To tailor our pottery classes and events to your preferences.
  • Communication: To send updates regarding bookings, promotions, and studio news. You can opt-out at any time.
  • Payment Processing: To complete transactions securely via our billing partners.
  • Internal Analysis: To improve our services, website offerings, and overall customer experience.

3. Information Sharing

  • Third-Party Service Providers: We share info with trusted providers (payment processors, hosting) who are legally obligated to keep your data confidential.
  • Legal Requirements: We may disclose information if required by law or in response to a valid court order or government inquiry.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no data transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer period is required or permitted by law.

6. Your Rights

You have the right to access, update, or delete your personal information held by us.

 

Questions or Concerns?

If you wish to exercise your rights or have any questions about our privacy practices, please reach out to us:
[email protected]

Last Updated:

We reserve the right to update this policy at any time. Changes are effective upon posting to our website.

© Zen Ceramic Studio